How to Encourage Employees in Need to Access EAP Assistance
- Don’t be afraid to acknowledge feelings at work. Do a “check-in” with employees about how they are doing overall, and regardless of the response, don’t forget to follow-up with them again at a later time. It’s not unusual for employees to feel that no one cares when no one genuinely asks how they are doing. Empathy and personal connection can go a long way toward helping someone recognize their need for further support.
- Recommending EAP can simply involve inviting an employee to check into the service without committing to a face-to-face appointment. Calling and consulting with a professional counselor about how EAP can specifically help with a given situation is always welcome at HelpPeople.
- Having promotional materials posted and placed in areas that are easily accessible to all employees is a helpful reminder of available HelpPeople EAP assistance.
- Encourage supervisors and managers to utilize EAP as a career tool through consultation with EAP via telephone or in person for help with managing all types of employee issues.
- Normalize EAP by talking openly in meetings and other gatherings about how employees on all levels use the service for confidential help for all different types of on and off the job struggles. This reduces some of the stigma attached to accessing professional help when needed. Everyone has personal or work-related problems from time to time. Many can benefit from professional assistance. HelpPeople clinicians have a broad knowledge and experience in the mental health and substance use fields. They utilize a variety of therapeutic skills and short-term interventions to assist employees and their family members. It is always our goal at HelpPeople to empower people to make positive shifts toward healing from their struggles.
