Management Education Courses

Management Orientation Training

We provide a brief explanation of HelpPeople services, with an emphasis on how we serve members of the management team.  This encompasses management consults, making a formal management referral, explaining HelpPeople services to employees, and information on confidentiality limits.

Management / Supervisor Training

Supervisory skills training on various topics can be available for all members with supervision responsibilities. HelpPeople offers on-site or virtual Supervisor Training upon request.  See recorded on-demand management training under management resources below.  

A sampling of the management / supervisor training topics include:

• Addressing employee performance
• Alcohol and drug misuse
• A path to resiliency-a model for supervisor well-being
• De-escalating customer interactions
• Managing challenging behaviors
• Managing the multi-generational workforce
• Supervisor skills training for today’s workforce
• Transitioning from peer to supervisor