HelpPeople

[For Employers] [For Supervisors] [For Employees] [Wellness Section] [Self-Help Resources]

How We Can Help You:
HelpPeople’s Employee Assistance Program (EAP) program exists to provide individuals with help when personal problems affect their well-being or work performance. We espouse a comprehensive, early-intervention policy and, when necessary, refer to the most cost-effective, least restrictive resources available in the community.

Services are provided to more than 70,000 employees and their families from 100 organizations in Onondaga, Oneida, Oswego, Cayuga and Madison counties.

* HelpPeople provides a convenient, value-added service to employees that also accommodates employers' liability to persons protected under the Americans With Disabilities Act.

* Approximately 10% of clients call to discuss job and career issues.

* More than 60% of clients do not need referral beyond HelpPeople.

* Services are provided

in person
over the phone
through literature sent to an employee's home

Comprehensive services include:

assessment
short-term counseling
referral
management training
employee educational programs
critical incident debriefings (e.g., traumatic stress)
human resource consultation

HelpPeople provides consultations, policy development and substance abuse professional services for Department of Transportation Driver Compliance

Additional Facts About Us:

internal/external EAP provider
prevention, early intervention focus
can provide services nationally
family counseling
provide services to diversified organizations and industries, such as manufacturers, municipalities, schools, healthcare providers, high-tech

About Our Staff:

Our Director, Andy Ohstrom is a Senior Professional in Human Resources (SPHR) with comprehensive experience with a variety of sectors, including union and non-union environments, private firms and Fortune 200 companies. All of our counselors are masters level professionals who are either licensed or have advanced certifications and have worked here for a minimum of five years. We have staff members who have worked here for up to 15 years. Their experience covers issues that include family, marriage/relationship, stress, substance abuse, job/career and many more.

Where We're Located:
600 East Genesee Street, Suite 325, Syracuse, NY 13202
163 S. First Street, Fulton

Key Contact:

Andy Ohstrom, SPHR, Director
Telephone: 315/470-7446 or 1 800/777-6110
E-mail: DLWWWHelpPeople@crouse.org

Business Hours:
weekdays, 8:30 am - 5:00 pm; evenings by appointment
24-hour answering service

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to be the source of specific healthcare advice. All visitors to this site are advised to consult with their own
physician regarding their specific healthcare questions and concerns, and to discuss any information provided
through this site with their physician before taking any action with regard to their own healthcare needs.